Privacy Policy

Welcome to MyBrandHub ("we", "us", or "our"), operated through www.mybrandhub.in. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account or register on our website

• Place an order or make a purchase

• Subscribe to our newsletter or promotional emails

• Contact our customer support team

• Participate in any surveys, promotions, or contests

The types of information we may collect include:

• Personal identifiers: name, email address, phone number, date of birth

• Billing and shipping address

• Payment information (credit/debit card details — processed securely via payment gateways; we do not store card data)

• Order history and transaction details

• Device information, IP address, browser type, and usage data

• Cookies and tracking technologies data

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including delivery and payment confirmation

• Manage your account and provide customer support

• Send transactional emails such as order confirmations, invoices, and shipping updates

• Send promotional communications (only with your consent; you may opt out at any time)

• Improve our website, products, and services

• Comply with applicable Indian laws and regulations, including the Information Technology Act, 2000

• Detect and prevent fraudulent transactions or misuse of our platform

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Logistics and delivery partners (e.g., courier services) to fulfil your orders

• Payment gateway providers for secure transaction processing

• Technology and cloud service providers who support our website operations

• Legal authorities, if required by law, court order, or government regulation

All third parties are contractually obligated to keep your information confidential and use it only for the specified purpose.

4. Cookies

MyBrandHub uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyse site traffic, and personalise content. You may choose to disable cookies through your browser settings; however, some features of our site may not function properly as a result.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Under applicable Indian law and our policy, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent for marketing communications at any time

• Lodge a complaint with the relevant data protection authority

8. Children's Privacy

MyBrandHub does not knowingly collect personal information from individuals under the age of 18. Our website is intended for adults. If we discover that we have inadvertently collected data from a minor, we will delete it promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.